Assistance Services
In addition to Planning Services, RFK Associates, Inc. provides services to assist Client's solve immediate problems as well as to ensure the successful implementation of planning recommendations. Assistance Services include four principal services.
Implementation Management Information Technology Cost Reduction Distributive Information Technology User Education and TrainingRFK Associates, Inc. is an experienced implementer having managed large scale implementation engagements. Implementation management tasks include the following.
Development of project plan and budget. Technical review of project deliverables. Provide assistance to project participants. Preparation of bi-weekly project progress reports.We have managed implementation project teams comprising outside contractors as well as Client staff.
The purpose of information cost reduction is to identify opportunities for reducing current costs. Opportunities are realizable through the re-engineering and downsizing of central obsolete applications to distributed "client server" systems.
Re-engineering of centralized obsolete applications could afford the following cost reduction opportunities.
Reduced computer maintenance cost. Avoidance of computer upgrade cost. Reduced central facility operations cost. Reduced application upgrade cost. EtcMoreover, by distributing the application to the User level, opportunities for reducing manual paper handling become feasible. As such the User becomes more productive.
The most significant information technology trend of Y2K is the continued proliferation of web-based Thin Clients. Distributive applications residing at the User level will become more and more abundant. This trend will require the following support issues to be addressed.
Central policy for acquiring, upgrading and supporting distributive information technology. Common networking standard for connecting distributive applications. Plan for developing distributive applications. Plan for providing scalable computer platforms to support varying distributive application requirements.The trend in distributive processing will require a radical and accelerated program of User education and training. Basic education and training issues that must be addressed include the following.
Network administration. Data backup and recovery. Word processing and spread sheet fundamentals. Relational Database fundamentals Basic computer equipment fundamentals.RFK Associates, Inc. is experienced in developing and con- zducting training programs for Users. Dr. Kubli, has taught at the college level, courses demonstrating the use of microcomputers.